If you ended up here, we're sorry, because something may have gone wrong.
It happens that a parcel is damaged during transport or a human error creeps in.
We will try to help you as soon as possible, but to make things easier for us you MUST:
- write an email to :
- enter the order number and the product concerned,
- attach photos if needed
Depending on the type of issue you are addressing to us, we will guide you further :)